Terms and Conditions (GTC)
General terms and conditions AGB created by the generator of Deutsche Anwaltshotline AG
On the basis of these general terms and conditions (AGB) comes between the customer and
Represented by Tino Klug
Address: Forstgartenweg 3
Email address: email@example.com
Commercial register: Würzburg
Commercial register number: HRB15121
Sales tax identification number: 54796237803, hereinafter referred to as provider, the contract is concluded.
Subject of the contract
This contract regulates the sale of new goods in the areas of furniture, home accessories, lifestyle products and office items via the online shop of the provider. For the details of the respective offer, reference is made to the product description on the offer page.
Conclusion of contract
The contract is concluded in electronic business dealings via the shop system or other means of remote communication such as telephone and email. The offers presented represent a non-binding invitation to submit an offer through the customer order, which the provider can then accept. The order process for the conclusion of the contract comprises the following steps in the shop system:
Selection of the offer in the desired specification (size, color, number)
Placing the offer in the shopping cart
Press the button 'order'
Enter the billing and delivery address
Selection of the payment method
Review and processing of the order and all entries
Press the button 'order for a fee'
Confirmation email that the order has been received
In addition to the shop system, orders can also be placed via remote communication (telephone / e-mail), whereby the ordering process for the conclusion of the contract comprises the following steps:
Call the order hotline / send the order email
Confirmation email that the order has been received
The contract is concluded when the order confirmation is sent.
In connection with the initiation, conclusion, processing and reversal of a purchase contract on the basis of these terms and conditions, the provider collects, stores and processes data. This takes place within the framework of the statutory provisions. The provider does not pass on any personal data of the customer to third parties, unless he is legally obliged to do so or the customer has given his express prior consent. If a third party is used for services in connection with the processing of processing processes, the provisions of the Federal Data Protection Act are complied with. The data communicated by the customer in the course of the order will only be processed to establish contact within the framework of contract processing and only for the purpose for which the Customer has provided the data. The data will only be passed on to the shipping company that is responsible for delivering the goods as required. The payment data will be passed on to the credit institute commissioned with the payment. If the provider has retention periods of a commercial or tax nature, the storage of some data can take up to ten years.
During the visit to the provider's internet shop, anonymized data, which do not allow any conclusions to be drawn about personal data and are also not intended, in particular the IP address, date, time, browser type, operating system and pages visited, are logged. At the request of the customer, the personal data will be deleted, corrected or blocked in accordance with the statutory provisions. A
Free information about all personal data of the customer is possible. For questions and requests for deletion, correction or blocking of personal data as well as collection, processing and use, the customer can contact the following address:
Steinmine GmbH, Tino Klug, Forstgartenweg 3, 97846 Partenstein
Phone number: 093559763634 Email: firstname.lastname@example.org.
The ineffectiveness of a provision of these terms and conditions does not affect the effectiveness of the other provisions.
Subject to cancellation, the contract has a term of 2 weeks. The total price is calculated from the following components: Product + production costs + shipping costs + VAT
Retention of title
The delivered goods remain the property of the provider until full payment has been made.
The provider reserves the right to provide a service that is equivalent in quality and price. The service presented in the shop is exemplary and not the individual, contractual service. The provider reserves the right not to provide the promised service if the service is not available.
Prices, shipping costs, return costs
All prices are final prices and include the statutory sales tax. In addition to the final prices, there are additional costs depending on the shipping method, which are displayed before the order is sent. If there is a right of withdrawal and if this is used, the customer bears the costs of the return.
The customer only has the following options for payment: advance transfer, payment service provider (PayPal), cash on delivery and credit card. Further payment methods are not offered and will be rejected.
After receipt of the invoice, which contains all information for the transfer and is sent by email, the invoice amount must be transferred in advance to the account specified there. When using an escrow service / payment service provider, this enables the provider and customer to process the payment among themselves. The trustee service / payment service provider forwards the customer's payment to the provider. Further information can be found on the website of the respective trustee service / payment service provider. The customer is obliged to pay or transfer the amount shown to the account specified on the invoice within 10 days of receipt of the invoice. Payment is due from the invoice date without deduction. After expiry of the payment deadline, which is thus determined by the calendar, the customer is in default even without a reminder. Offsetting against customer claims is excluded, unless these are undisputed or have been legally established.
The goods will be sent immediately after receipt of payment has been confirmed. The dispatch takes place on average after 7 days at the latest. The entrepreneur undertakes to deliver on the 30th day after receipt of the order. The standard delivery time is 7 days, unless otherwise stated in the item description. The provider sends the order from its own warehouse as soon as the entire order is in stock there. The customer will be informed immediately of any delays. If the provider is not responsible for a permanent obstacle to delivery, in particular force majeure or non-delivery by its own supplier, although a corresponding hedging transaction was concluded in good time, the provider has the right to withdraw from a contract with the customer. The customer will be informed immediately and services received, in particular payments, are reimbursed.
If the customer is an entrepreneur, the warranty period for new goods is limited to one year. The provider is granted that he can choose between repair or new delivery in the event of a supplementary performance, if the goods are new and the customer is an entrepreneur. If the customer is an entrepreneur, the warranty for used goods is excluded. This does not apply to claims for damages by the customer due to injury to life, limb, health or essential contractual obligations which must necessarily be fulfilled in order to achieve the contractual objective. This also does not apply to claims for damages after grossly negligent or intentional breach of duty by the provider or his legal representative or vicarious agent. Otherwise, the statutory provisions apply.
If the customer is an entrepreneur, the risk of accidental loss and / or accidental deterioration of the goods is transferred to the customer when the goods are handed over, or when the goods are dispatched to the selected service provider. The customer has the following option to access the stored text of the contract: Visit the online shop www.steinmine-designmanufaktur.de. This area can be found on the following page: With the terms and conditions on the website. The customer can correct mistakes in the entry during the ordering process. To do this, he can proceed as follows: Via the back button in the browser and correct the incorrect information in the input field .
Right of withdrawal and customer service
Right of cancellation
You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the date of purchase.
In the case of a sales contract: on which you or a third party named by you who is not the carrier has taken possession of the last goods.
In the case of a contract for several goods that the consumer has ordered as part of a single order and that are delivered separately: on which you or a third party named by you who is not the carrier has or has taken possession of the last goods.
In the case of a contract for the delivery of goods in several partial shipments or pieces: on which you or a third party named by you who is not the carrier has or has taken possession of the last partial shipment or the last piece.
In the case of a contract for the regular delivery of goods over a specified period of time: on which you or a third party named by you who is not the carrier has or has taken possession of the first goods.
If several alternatives come together, the last point in time is decisive.
In order to exercise your right of withdrawal, you must inform us (Steinmine GmbH, Tino Klug, Forstgartenweg 3, 97846 Partenstein, Telnr: 093559763634, Email: email@example.com) by means of a clear declaration (e.g. a letter sent by post, fax, or email) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.
Consequences of the withdrawal
If you withdraw from this contract, we will have given you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the inexpensive standard delivery we offer have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent back the goods, whichever is earlier.
You must send the goods to Steinmine GmbH, Tino Klug, Forstgartenweg 3, 97846 Partenstein, Tel .: 093559763634, email: tino @, immediately and in any case no later than fourteen days from the date on which you inform us of the cancellation of this contract. klug-fliesen.de to send back or hand over to us. The deadline is met if you send the goods before the period of fourteen days has expired.
You bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.
End of revocation
Disclaimer of liability
Claims for damages by the customer are excluded, unless otherwise stated for the following reasons. This also applies to the provider's representatives and vicarious agents if the customer makes claims for damages against them. Exceptions are claims for damages by the customer due to injury to life, limb, health or essential contractual obligations, which must necessarily be fulfilled in order to achieve the contractual objective. This also does not apply to claims for damages after grossly negligent or intentional breach of duty by the provider or his legal representative or vicarious agent.
Assignment and pledge prohibition
Claims or rights of the customer against the provider may not be assigned or pledged without his consent, unless the customer has demonstrated a legitimate interest in the assignment or pledging.
Language, place of jurisdiction and applicable law
The contract is drawn up in German. The further implementation of the contractual relationship takes place in German. The law of the Federal Republic of Germany applies exclusively. For consumers, this only applies to the extent that this does not restrict any statutory provisions of the country in which the customer has his place of residence or habitual residence. The place of jurisdiction for disputes with customers who are not consumers, legal entities under public law or special funds under public law is the seat of the provider.
Platform of the EU Commission regarding online dispute resolution: http://ec.europa.eu/consumers/odr
Platform of the EU Commission for online dispute resolution: http://ec.europa.eu/consumers/odr